To get help from the Online Support Team you’ll need a high-speed Internet connection and a current systechsavvy.com account. If you don’t have an account you’ll be prompted to create one when you click "Start Now". If you already have an account you can sign in at the bottom of the sign-up page. You'll also need a current, valid Data Shield plan on the product you require assistance with. The Online Support Team will ask for your ID or your original receipt number for validation prior to servicing – it should be on the back of the brochure or on your receipt.